The short, honest version.
Last updated 2026-07-24
Privacy notice
This website sets no cookies, runs no analytics, and loads no tracking pixels. We don't build a profile of you, and we can't follow you around the web. The only third-party request the pages make is to Google Fonts for the typefaces you're reading.
The free scan asks for nothing but a URL. When you run one, the address you type is sent to our scanner so it can do the work, and the results stream straight back to your browser. We don't ask for your email, we don't create an account for you, and we don't keep the scan — no copy of the report is stored, so closing the tab ends it. Our servers keep only the ordinary, short-lived request logs any web host produces (which include your IP address), used for security and abuse prevention.
The contact forms on this site open your own email client rather than posting to a server, so anything you send us arrives as an ordinary email from you, on your terms. Emails you send to [email protected] are used only to reply to you and deliver what you asked for. We don't sell personal information, and we don't add you to a mailing list without asking.
When you run a free scan or order a Deep Scan, we read the public pages of the site you point us at, the way any visitor's browser would. Our scanner identifies itself, reads and obeys robots.txt, never submits a form, never signs in, and never touches your site's visitors or their data. You should only scan a site you own or are authorized to test.
Payments are handled by Stripe, on Stripe's own checkout pages — your card details go to Stripe, never to us. From a purchase we receive what we need to deliver: your email address, the site you asked us to scan, and the payment record. We use them to run your scan, send your report, and handle any refund — nothing else, and we don't sell or share them.
Your account, and closing it. An account holds your email address, your communication preferences, the list of orders you've placed, and the report files we generated for you. Your password never reaches us in a form we can read — your browser scrambles it before sending, so we can neither look it up nor reset it, which is also why there's no "forgot password" email. You can close your account yourself from the account page at any time: confirm your password, tick the box, and the account record, your saved sign-in sessions, your password and every stored report file are deleted on the spot. Two things survive on purpose. We keep a de-identified record of each order — amount and date, with your identity removed — because we're legally required to be able to account for money we took, and Stripe keeps its own payment records under its own rules. On the way out we also ask why you're leaving; if you answer, we keep the answer with no name, address or account number attached to it, written only after the account itself is gone, so there is nothing in it to trace back to you. If you'd rather we handle the whole thing by hand, write to [email protected] from the address you ordered with.
A complete formal privacy policy — including the consent-gated session analytics used in our Behavioral tier — will be published here after review by counsel. Until then, the commitments on this page govern every purchase, alongside the Terms & Conditions.
Refunds
We don't advertise a money-back guarantee, and here is why. A countdown clock tells you nothing about whether the work was any good. What we'll commit to instead is this: if a report doesn't hold up — we read your site wrong, the file never arrived, or what you got isn't what we described — email [email protected] from the address you ordered with and tell us what happened. A person reads it. Our first instinct is to fix the report, because that's usually what you actually wanted; where a fix isn't the right answer, we refund. We decide these case by case rather than by a rule, and we'd rather be generous than argue.
Two things are fixed rather than discretionary. If we cannot deliver a purchased report in substantially complete form within five business days, you get a full refund — that one is in the Terms, Section 5, and it is not our call. And monthly subscriptions cancel any time from the customer portal and stop billing at the end of the paid period.
Terms of service
The full Terms & Conditions govern every purchase — each section opens with a plain-English summary. The headlines: scans run only on sites you own or control and you confirm this when ordering; findings identify issues and never certify legal or accessibility compliance; dollar estimates are ranges from stated assumptions, never guarantees; privacy and accessibility flags are observations, not legal advice; and refunds on one-time reports are handled case by case by a person, not by a countdown.
Contact
Anything legal or privacy-related: [email protected].