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Your account key
Your receipt opened an account for you, and this key is what gets you back into it. This is the only time it can be shown: we keep a fingerprint of it, never the key. Drop it in your password manager, then set a password inside the portal.
Lose it and any paid Go Voltic receipt will get you back in.
Your scans, in one place.
Current scan
Deep Scan: demo-outfitters.com · ordered 2026-07-24 09:12 · IN PROGRESS
A Deep Scan is a one-time deliverable: once it reads DELIVERED, the report and its PDF stay on this page for good. Pulse subscribers get a fresh run here every month, and AI Visibility Pulse subscribers get a whole new report.
Reports & deliverables
Past purchases
Receipts, invoices, and subscription changes (including cancellation) open in the secure Stripe customer portal. Sign in there with your purchase email. Something wrong with an order: hello@go-voltic.com.
Support
Something wrong with a report, a scan, a charge or this account: tell us here and it goes straight to the people who can fix it.
Answers to the things people ask most
- My site is behind a login. Can you scan it?
- No, and this is worth knowing before you buy. We never sign in to a customer’s website: no credentials, no accounts, no exceptions. We read what a first-time visitor who has never signed up can reach. Contact us for support if you need scans passed end-user credentialed sites for special service.
- How do I stop a monthly subscription?
- On the orders card above. Any recurring order has a Cancel subscription button on its own row. It runs to the end of the period you have already paid for and then stops. You keep everything up to that date, and nothing further is charged. Closing your account cancels any subscription on it too.
- I have forgotten my password.
- Sign out, then use Email me a reset link on the sign-in screen. The link works once and expires after 45 minutes.
- My report went to spam.
- It is also on this page, permanently, under the order it belongs to. That copy does not depend on email reaching you. Marking the message as "not spam" helps the next one arrive.
- The report says something I think is wrong.
- Tell us which finding and what you are seeing instead. Every finding cites the page and the measurement it came from, so a disagreement is usually settleable. If we got it wrong we correct the report and say so.
Locked out and cannot get to this page? Email hello@go-voltic.com from the address you ordered with and we will pick it up there. Refunds and cancellations are also handled from the Stripe portal.
Email preferences
Go Voltic only sends transactional mail about your orders and reports right now. There is nothing to opt out of yet.
Preferences saved.
Scan credits
Your Agency Pack holds five Deep Scans.
Every credit on this pack is spent. Email hello@go-voltic.com if you need more.
Credits do not expire. Each one is a full Deep Scan, delivered to this account and to your inbox the same business day.
White-label
Reports built for this account can carry your agency’s name instead of ours. The document keeps every measurement and drops every Go Voltic mention: your name, your accent colour, your footer, and a file named for your agency.
Applies to reports built after you save. Reports already delivered keep the brand they were built with. Email hello@go-voltic.com to have one rebuilt.
Connected accounts
Sign in with a Google account instead of typing a password.
Connect a Google accountDisconnecting does not lock you out: an emailed sign-in link opens this account whether or not it has a password, and your address is confirmed.
Password
Change the password that opens this account.
Saving a new password does not sign your other devices out.
Sorry to see you go
Closing your account removes your reports, your sign-in and your email preferences, and we cannot get any of it back. Any subscription on it is cancelled at the same time, so nothing keeps being charged. If a cancellation fails we write it on the order and tell you here rather than closing quietly, and you can always stop a subscription yourself from its own row above first.
Set a password on this account first, in the card above. Closing an account is confirmed with a password, and until there is one to check, a borrowed browser session would be enough to close it, which is not a risk worth leaving open.